Market Researcher
Europe · Remote
Senior · Full time
Posted 2 years ago
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Job Description

 

 

eDreams ODIGEO is the world’s largest online travel company in the flights sector and the largest publicly traded European e-commerce company by profitability, with more than 17 million customers in 45 countries worldwide. With five well-known brands; Opodo, GO Voyages, eDreams, Travellink, and Liligo, the company offers the best deals on regular flights, charters, low-cost airlines, hotels, car rentals, cruises, holiday packages, and travel insurance to its clients.

Our research team continues to grow within a multi-disciplined environment. Our closest peers and stakeholders are Product Designers, Product Owners, Data Analysts, Creative Designers, Marketing Teams and C level stakeholders. 

Our headquarter in Barcelona is centrally located and features a state of the art UX lab to learn everything about our customers and run moderated in-depth testing of our solutions. We’re now open to hiring talents everywhere in Europe as we have offices in Barcelona, Budapest, Hamburg, Madrid, Milan, London and Paris, with remote flexibility. We’re a fun-loving UX Research team who’s passionate about many things, including learning, sharing knowledge and innovation..

What you’ll do:

 

 

  • Plan and execute quantitative customer research
  • Help to define strategic research projects to meet business objectives by better understanding product strategy and contribute to company-wide research strategy.
  • Identify and surface key insights and share them across the company to ensure business and product will take action on it
  • Synthesize & consolidate various data sources to guide business decisions and drive change by translating research insights into actionable recommendations.
  • Bring the voice of the customer into decision-making. 
  • Produce actionable recommendations, present them alongside the outcomes of the studies, and follow up on their implementation.
  • Mentor Product Designers in their own research activities (e.g., defining research questions, choosing methodologies, etc.)
  • Identify new tools and methods to optimize the quality and efficiency of research activities.
  • Mentor other UX Researchers regarding quantitative methodologies.
  • Develop and innovate on current eDreams user research practices.

 

 

Basic qualifications

 

 

  • Minimum 5 years of experience as a Market Researcher
  • Degree in Market Research, consumer behaviour, consumer psychology, sociology or other undergraduate programs that include research methods and statistics as part of the core degree or equivalent practical experience.
  • Experience with Qualtrics, Confirmit, or other similar advanced survey building tools is a plus.
  • A track record of conducting quantitative studies:

 

 

  1. Survey design
  2. Experiment design & Sampling
  3. Survey scripting (preferably in Qualtrics)
  4. Basic statistical analysis: descriptive statistics, hypothesis testing
  5. Site intercept survey implementation (preferably in Qualtrics)

 

 

  • Understanding of some of the statistical concepts mentioned below:

 

 

  1. Confidence intervals
  2. Significance level
  3. Power of a test
  4. P-value
  5. Standard error
  6. Standard deviation, variance
  7. T-test, z-test
  8. Cramer’s V / Cohen’s D
  9. Chi-square test

 

 

  • Inferential statistics would be a plus (linear regression, logistic regression, ANOVA (preferred), factor analysis, cluster analysis 
  • Experienced with some of the specific types of surveys/methods mentioned below:

 

 

  1. NPS
  2. C-Sat
  3. Effort score
  4. Kano
  5. MaxDiff
  6. Conjoint

 

 

  • Solid reading, writing, and presenting skills in English – the official language of business at eDreams ODIGEO.
  • Excellent time-management, multi-tasking, strong analytical and oral communication skills, and the ability to prioritize quickly.
  • Team player with a positive attitude and sense of humour.
  • Self-starter that is able to collaborate actively with others in a cross-functional manner.

 

 

What do we offer:

 

 

  • We support a phenomenal lifestyle and work-life-balance with our flexible hours and flexible remote work policy.
  • A free eDreams Prime subscription to benefit from significant discounts on your travels,
  • Competitive compensation package with an attractive bonus structure,
  • Excellent environment for continuous growth and learning: with our Learning & Development programs, you will have access to tech talks, internal soft skills and technical skills training, language lessons, external events and industry conferences,
  • Free subscription to O’Reilly Online Learning,
  • Fast-track career development: with our unique programs, you are always working towards the next step on your career path,
  • We also have for you a Ticket Restaurant benefit & unlimited beverages and coffee for free at the office (with many types of milk alternatives) because we like our eDOers happy and healthy
  • A phenomenal lifestyle and work-life-balance,
  • New to the city? We also offer great relocation packages,
  • Additional prizes and awards for a variety of team and individual achievements,
  • Fun at work: at eDreams ODIGEO, work and fun go hand in hand!

 

 

… And the opportunity to work in a dynamic, dedicated, fun and passionate team of professionals. We journey together!

Come fly with us and join us now.

eDreams ODIGEO under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo –is an equal opportunity employer and value diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

eDreams ODIGEO
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest European e-commerce businesses.
Size:  1001-5000 employees
Funding Level:  Public
Symbol:  
Year Founded:  1999
Investors
Mosaic
Permira
Ardian
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