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Senior Manager, Global Partners
The Senior Manager, Global Partners is responsible for driving the performance of assigned Global Hotel Chains to achieve annual and quarterly goals, identify opportunities and implement business initiatives positively impacting Expedia Group’s lodging offerings. This role requires the ability to confidently build internal and external partnerships, and proactively manage relationships to strengthen overall solution capabilities and drive greater contract value.
The Senior Manager’s primary focus will be to drive revenue performance through consultative sales and project management. This role will act as a liaison between the partner and various internal teams to ensure streamlined operations, problem solving and cross collaboration with key stakeholders including Market Management, Product, Marketing, Legal, Analytics and Finance. Reporting to the Director, Global Accounts, this role is a core member of the Lodging Strategic Partners (LSP) team.
What you'll do:
Owner of day-to-day partnership with Global Hotel Chain partners. Analyze past performance, identify opportunities to support business and revenue growth, and develop and lead annual account plans
Nurture key partnerships through the team's delivery of relevant data insights to these partners, and act as the primary point of escalation and advocacy
Support and lead various stages of the contract life cycle including building contract business models, researching competitive landscape, helping develop strategic positioning, and leading direct negotiations with partners
Project management lead for new business initiatives to support evolving marketplace needs. Develop project roll-out plans, coordinate with internal stakeholders, and be accountable for internal and external deliverables and timelines
Act as a mentor and informal team leader for Account Managers assigned to shared partnerships. Provide guidance and direction to prioritize tasks to achieve the over-arching account plan goals
Build positive relationships with primary stakeholders, while unlocking new relationships throughout the partner’s organization
Represent Expedia and LSP via conference attendance, industry trade groups, speaking engagements, and market-level presence
Who you are:
History of professional progression, with at least 7 years of strategic account management experience
Dedication to the travel industry and Expedia's mission
Bachelor’s or Master’s degrees in business, hospitality, or technology; or equivalent related professional experience
Relationship Driven: Naturally influential and a persuasive communicator with executive presence. A candid and respectful collaborator, determined to earn the confidence of teams across the organization
Effective Communicator: Clear and concise verbal and written communication to internal and external partners. Convey, receive, and interpret ideas to present appropriate information to a diverse range of audiences
Self- sufficient: Ability to work autonomously on projects and secure necessary resources. Can think both strategically of the big picture and as well as operate in the details
Project Manager & Leader: Meaningful know-how coordinating and conducting strategic process from idea through to full execution across a large matrixed environment. Understands the "big picture" quickly, can distill and convey sophisticated business challenges, and propose simplified solutions
Sales mindset: High energy, relational, with a drive for delivering team results, a desire to be hands-on where needed, and a strong bias to action. Comfortable crafting clarity and moving decisively within an ambiguous and changing environment. Passionate about innovative technologies in an evolving business environment
Results-focused: Intellectual curiosity and analytical horsepower, derives insights from data and uses research and analysis to arrive at well-structured hypotheses and conclusions. Identifies major obstacles and key opportunities, and then prioritizes where attention and investment are most needed
#LI-MC1
The total cash range for this position in Atlanta is $138,500 to $194,000. Employees in this role have the potential to increase their pay up to $221,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role
The total cash range for this position in Miami is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role
The total cash range for this position in Dallas is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role
The total cash range for this position in Chicago is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role
The total cash range for this position in Washington DC is $135,000 to $189,000 . Employees in this role have the potential to increase their pay up to $216,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role
The total cash range for this position in Seattle is $184,500.00 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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