You will take on both the Pre-sales Engineer and Onboarding Manager challenge, as the first person to truly sit between Sales and Delivery. Effectively, be responsible for the entire “technical pre-sale” to “initial product launch” cycle. 

As a self-driven individual contributor you will:

• Use best practices and adapt them to Caravelo reality to formally set all the necessary materials 
• Processes to transform the current ad-hoc integration & setup process into a streamlined one 
• Become the tech expert in front of clients and prospects to help Caravelo sell more, faster and on the right expectations
• Align with the Technical and Product teams on what is coming as well drive/understand new capabilities 

• Present our Platform and Technology to a non tech-savvy audience in friendly terms. Become the go-to person in case of technical doubts during the sales process.
• Support prospect customers' technical assessment through IT discovery meetings being able to explain the platform limitations, boundaries, and main use-cases from the technical perspective.
• Act as a solutions architect recommending the modules and setup that better fits customers’ constraints.
• Support sales executives by narrowing down the SOW while managing future clients' expectations in terms of effort, timings, and deliveries.
• Produce diagrams and mock-ups to assist in establishing correct requirements and understanding of the platform and/or product basics.
• Influence the schedule and prioritization of deliveries to meet project scope and company or team objectives.
• Assist in and, occasionally, perform configuration and technical changes in the product setup.
• Engage with CSMs and clients to drive alignment on product operations.
• Handover to Product Support any relevant information about the rollout setup.
• Advocate for optimizing our products and services on behalf of our clients, users and for the benefit of Caravelo team and platform.
• Assist to establish best practices in Product Delivery and Operations

• 3-5 years of work experience in a technical role, such as Software Development or IT Project Management
• Minimum 2 years experience in the travel industry and/or key systems providers (Reservations, Distribution, etc)
• Minimum 1 year in a similar PreSales role.
• Fluent communication skills (written, verbal, presentation) in English 
• Understanding the airline industry’s business and systems is a plus.
• The flexibility to travel often and to be able to work remotely
• Knowledge of Software production and Agile methodologies
• Ability to liaise with both C-level decision-makers and IT teams with the same aligned outcomes

• Competitive salary.
• Flexible working hours & Intense Fridays.
• Possibility to work with a Hybrid setup.
• If you live in Spain, you will also get access to benefits paid from your gross salary with Cobee (Health insurance, Transport / Restaurant / Kindergarten check) and discounted gym membership (Andjoy).
• A spacious office in the heart of Barcelona.
• Plenty of space for personal and professional development.
• The possibility to see the results of your work, and have a real impact on the business.
• Inclusive and international work environment.